Ordering items online is common in Korea, and knowing how to track your package (택배, taek-bae) is an essential skill. This guide provides the key Korean phrases and vocabulary needed to check your delivery status, understand tracking updates, and communicate regarding your package.
Table Of Content
Core Expression
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Expression: 택배 추적하기
Pronunciation: taek-bae chu-jeok-ha-gi
Meaning: Tracking a package (literally: package tracking doing)
Basic Tracking Phrases
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Expression: 택배 조회
Pronunciation: taek-bae jo-hoe
Meaning: Package inquiry/lookup -
Expression: 운송장 번호
Pronunciation: un-song-jang beon-ho
Meaning: Tracking number -
Expression: 배송 상태
Pronunciation: bae-song sang-tae
Meaning: Delivery status -
Expression: 배송 추적
Pronunciation: bae-song chu-jeok
Meaning: Delivery tracking -
Expression: 택배 회사
Pronunciation: taek-bae hoe-sa
Meaning: Delivery company -
Expression: 택배 기사님
Pronunciation: taek-bae gi-sa-nim
Meaning: Delivery driver (polite) -
Expression: 수취인
Pronunciation: su-chwi-in
Meaning: Recipient -
Expression: 발송인
Pronunciation: bal-song-in
Meaning: Sender -
Expression: 주문 번호
Pronunciation: ju-mun beon-ho
Meaning: Order number -
Expression: 배송지
Pronunciation: bae-song-ji
Meaning: Delivery address -
Expression: 연락처
Pronunciation: yeol-lak-cheo
Meaning: Contact number -
Expression: 배송 메모
Pronunciation: bae-song me-mo
Meaning: Delivery note/memo
Asking About Delivery Status
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Expression: 제 택배 어디쯤 왔나요?
Pronunciation: je taek-bae eo-di-jjeum wat-na-yo?
Meaning: About where is my package now? -
Expression: 택배 언제 도착하나요?
Pronunciation: taek-bae eon-je do-chak-ha-na-yo?
Meaning: When will the package arrive? -
Expression: 운송장 번호로 조회할 수 있나요?
Pronunciation: un-song-jang beon-ho-ro jo-hoe-hal su it-na-yo?
Meaning: Can I track it with the tracking number? -
Expression: 배송 상태를 확인하고 싶어요.
Pronunciation: bae-song sang-tae-reul hwa-gin-ha-go si-peo-yo.
Meaning: I want to check the delivery status. -
Expression: 오늘 배송될 예정인가요?
Pronunciation: o-neul bae-song-doel ye-jeong-in-ga-yo?
Meaning: Is it scheduled to be delivered today? -
Expression: 아직 배송 전인가요?
Pronunciation: a-jik bae-song jeon-in-ga-yo?
Meaning: Is it still before delivery? / Hasn’t it shipped yet? -
Expression: 배송 완료라고 나오는데 못 받았어요.
Pronunciation: bae-song wan-ryo-ra-go na-o-neun-de mot ba-dat-eo-yo.
Meaning: It says delivery completed, but I haven’t received it. -
Expression: 택배 기사님 연락처 알 수 있을까요?
Pronunciation: taek-bae gi-sa-nim yeol-lak-cheo al su it-eul-kka-yo?
Meaning: Could I get the delivery driver’s contact number? -
Expression: 배송 예정 시간이 언제인가요?
Pronunciation: bae-song ye-jeong si-gan-i eon-je-in-ga-yo?
Meaning: What is the estimated delivery time? -
Expression: 혹시 반송되었나요?
Pronunciation: hok-si ban-song-doe-eot-na-yo?
Meaning: Was it perhaps returned (to sender)? -
Expression: 배송 현황 좀 알려주세요.
Pronunciation: bae-song hyeon-hwang jom al-lyeo-ju-se-yo.
Meaning: Please tell me the current delivery status. -
Expression: 이 운송장 번호로 조회해주세요.
Pronunciation: i un-song-jang beon-ho-ro jo-hoe-hae-ju-se-yo.
Meaning: Please track using this tracking number.
Understanding Tracking Updates
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Expression: 상품 준비 중
Pronunciation: sang-pum jun-bi jung
Meaning: Preparing item / Order processing -
Expression: 상품 발송
Pronunciation: sang-pum bal-song
Meaning: Item shipped -
Expression: 집화 처리
Pronunciation: jip-hwa cheo-ri
Meaning: Item picked up (by courier) -
Expression: 터미널 입고
Pronunciation: teo-mi-neol ip-go
Meaning: Arrived at terminal/hub -
Expression: 터미널 출고 / 간선 상차
Pronunciation: teo-mi-neol chul-go / gan-seon sang-cha
Meaning: Departed from terminal / Loaded onto main truck -
Expression: 배송지 도착 / 간선 하차
Pronunciation: bae-song-ji do-chak / gan-seon ha-cha
Meaning: Arrived at destination area / Unloaded from main truck -
Expression: 배달 출발
Pronunciation: bae-dal chul-bal
Meaning: Out for delivery -
Expression: 배달 완료
Pronunciation: bae-dal wan-ryo
Meaning: Delivery completed -
Expression: 미배달
Pronunciation: mi-bae-dal
Meaning: Delivery attempted but failed / Undelivered -
Expression: 수취인 부재
Pronunciation: su-chwi-in bu-jae
Meaning: Recipient absent -
Expression: 배송 보류
Pronunciation: bae-song bo-ryu
Meaning: Delivery on hold -
Expression: 반품 접수
Pronunciation: ban-pum jeop-su
Meaning: Return requested/received
Korean Culture Notes
Korea’s delivery system, known as 택배 (taek-bae), is incredibly efficient and fast, often offering next-day or even same-day delivery for many items. Online shopping is extremely popular, and reliable package tracking is a standard expectation.
Providing an accurate Korean address and, crucially, a local Korean phone number is vital. Delivery drivers (택배 기사님, taek-bae gi-sa-nim) frequently call or text recipients before arrival or if they encounter issues finding the address.
It’s common practice in many residential buildings for delivery drivers to leave packages right outside the apartment door, even without the recipient being home. While generally safe, be aware of this if you live in such a place.
Most major online retailers and delivery companies (like CJ 대한통운, 롯데택배, 한진택배, 우체국택배) have user-friendly websites and mobile apps where you can easily track your package using the 운송장 번호 (un-song-jang beon-ho).
If you need to provide specific delivery instructions, you can often leave a 배송 메모 (bae-song me-mo) during the checkout process, such as “문 앞에 놓아주세요” (mun ap-e no-a-ju-se-yo – Please leave it in front of the door) or “경비실에 맡겨주세요” (gyeong-bi-sil-e mat-gye-ju-se-yo – Please leave it with the security guard).
Real Conversation Example
Situation: Minjun is checking the status of a package he ordered online by calling the delivery company’s customer service.
Characters:
A: Minjun (Customer)
B: Customer Service Agent
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Expression: B: 네, 고객님. 무엇을 도와드릴까요?
Pronunciation: ne, go-gaek-nim. mu-eo-seul do-wa-deu-ril-kka-yo?
Meaning: Yes, customer. How may I help you? -
Expression: A: 안녕하세요, 택배 배송 상태를 확인하고 싶어서요.
Pronunciation: an-nyeong-ha-se-yo, taek-bae bae-song sang-tae-reul hwa-gin-ha-go si-peo-seo-yo.
Meaning: Hello, I’d like to check the delivery status of my package. -
Expression: B: 네, 운송장 번호를 말씀해 주시겠어요?
Pronunciation: ne, un-song-jang beon-ho-reul mal-sseum-hae ju-si-get-eo-yo?
Meaning: Yes, could you please tell me the tracking number? -
Expression: A: 네, 123-4567-8900 입니다.
Pronunciation: ne, il-i-sam-sa-o-ryuk-chil-pal-gu-gong-gong im-ni-da.
Meaning: Yes, it’s 123-4567-8900. -
Expression: B: 잠시만 기다려주세요… 확인 결과, 고객님 택배는 오늘 배달 출발 상태입니다. 오후 중에 도착할 것 같습니다.
Pronunciation: jam-si-man gi-da-ryeo-ju-se-yo… hwa-gin gyeol-gwa, go-gaek-nim taek-bae-neun o-neul bae-dal chul-bal sang-tae-im-ni-da. o-hu jung-e do-chak-hal geot gat-seum-ni-da.
Meaning: Please wait a moment… According to our check, your package is out for delivery today. It seems likely to arrive sometime this afternoon. -
Expression: A: 아, 그렇군요. 감사합니다!
Pronunciation: a, geu-reo-kun-yo. gam-sa-ham-ni-da!
Meaning: Oh, I see. Thank you! -
Expression: B: 네, 감사합니다. 좋은 하루 보내세요.
Pronunciation: ne, gam-sa-ham-ni-da. jo-eun ha-ru bo-nae-se-yo.
Meaning: Yes, thank you. Have a nice day.
Practice Tips
Tracking packages is a practical skill you’ll use often if living in or visiting Korea! Try checking the tracking status for any real online orders you make using the delivery company’s app or website. Pay attention to the different status updates like 집화 처리, 간선 상차, and 배달 출발 to become familiar with the process~
Practice asking about your package using phrases like “제 택배 어디쯤 왔나요?” or “언제 도착하나요?”. Even if you just practice saying them aloud, it helps build confidence! You can also role-play the conversation example with a friend or language partner. Good luck tracking your packages! 화이팅!
