Discussing technical problems like network glitches requires specific vocabulary, especially in a professional office environment. This guide provides essential Korean phrases for explaining network issues to a colleague, focusing on clear and polite communication suitable for a quiet office setting.
Table Of Content
Key Phrase for Network Issues
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Expression: 네트워크 문제
Pronunciation: ne-teu-wo-keu mun-je
Meaning: Network problem/issue
Reporting the Problem
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Expression: 혹시 인터넷 돼요?
Pronunciation: hok-si in-teo-net dwae-yo?
Meaning: Is the internet working for you? (polite check) -
Expression: 인터넷 연결이 안 돼요.
Pronunciation: in-teo-net yeon-gyeol-i an dwae-yo.
Meaning: The internet connection isn’t working. -
Expression: 네트워크에 문제가 생긴 것 같아요.
Pronunciation: ne-teu-wo-keu-e mun-je-ga saeng-gin geot ga-ta-yo.
Meaning: It seems like there’s a problem with the network. -
Expression: 갑자기 인터넷이 끊겼어요.
Pronunciation: gap-ja-gi in-teo-net-i kkeun-kyeo-sseo-yo.
Meaning: The internet suddenly disconnected. -
Expression: 저만 그런가요?
Pronunciation: jeo-man geu-reon-ga-yo?
Meaning: Is it just me? -
Expression: 서버에 접속이 안 되네요.
Pronunciation: seo-beo-e jeop-sok-i an doe-ne-yo.
Meaning: I can’t connect to the server. -
Expression: 와이파이가 안 잡혀요.
Pronunciation: wa-i-pa-i-ga an jap-hyeo-yo.
Meaning: The Wi-Fi isn’t connecting / I can’t catch the Wi-Fi signal. -
Expression: 파일 공유가 안 되고 있어요.
Pronunciation: pa-il gong-yu-ga an doe-go i-sseo-yo.
Meaning: File sharing isn’t working. -
Expression: 인트라넷 접속에 문제가 있습니다.
Pronunciation: in-teu-ra-net jeop-sok-e mun-je-ga it-seum-ni-da.
Meaning: There is a problem accessing the intranet. -
Expression: 시스템 오류 메시지가 떠요.
Pronunciation: si-seu-tem o-ryu me-si-ji-ga tteo-yo.
Meaning: A system error message is popping up.
Describing the Symptoms
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Expression: 인터넷 속도가 너무 느려요.
Pronunciation: in-teo-net sok-do-ga neo-mu neu-ryeo-yo.
Meaning: The internet speed is very slow. -
Expression: 연결이 자꾸 끊겼다 이어졌다 해요.
Pronunciation: yeon-gyeol-i ja-kku kkeun-kyeot-da i-eo-jyeot-da hae-yo.
Meaning: The connection keeps dropping and reconnecting. -
Expression: 특정 웹사이트만 안 들어가져요.
Pronunciation: teuk-jeong wep-sa-i-teu-man an deu-reo-ga-jyeo-yo.
Meaning: Only specific websites aren’t loading. -
Expression: 로딩 시간이 너무 오래 걸려요.
Pronunciation: ro-ding si-gan-i neo-mu o-rae geol-lyeo-yo.
Meaning: It takes too long to load. -
Expression: 네트워크 드라이브에 접근할 수 없어요.
Pronunciation: ne-teu-wo-keu deu-ra-i-beu-e jeop-geun-hal su eop-seo-yo.
Meaning: I can’t access the network drive. -
Expression: 이메일 송수신이 안 돼요.
Pronunciation: i-me-il song-su-sin-i an dwae-yo.
Meaning: Sending and receiving emails isn’t working. -
Expression: 화상 회의 연결이 불안정해요.
Pronunciation: hwa-sang hoe-ui yeon-gyeol-i bul-an-jeong-hae-yo.
Meaning: The video conference connection is unstable. -
Expression: 업로드/다운로드가 실패해요.
Pronunciation: eom-no-deu/da-un-no-deu-ga sil-pae-hae-yo.
Meaning: Uploads/Downloads are failing. -
Expression: 데이터 전송 속도가 현저히 떨어졌어요.
Pronunciation: de-i-teo jeon-song sok-do-ga hyeon-jeo-hi tteo-reo-jyeo-sseo-yo.
Meaning: The data transfer speed has dropped significantly. -
Expression: 간헐적으로 연결이 끊어지는 현상이 있어요.
Pronunciation: gan-heol-jeok-eu-ro yeon-gyeol-i kkeun-eo-ji-neun hyeon-sang-i i-sseo-yo.
Meaning: There’s an issue where the connection intermittently drops.
Asking for Confirmation or Help
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Expression: 혹시 [이름] 씨도 인터넷 안 되세요?
Pronunciation: hok-si [i-reum] ssi-do in-teo-net an doe-se-yo?
Meaning: By any chance, is the internet not working for you either, [Name]? -
Expression: 다른 분들도 그런지 확인해 볼까요?
Pronunciation: da-reun bun-deul-do geu-reon-ji hwa-gin-hae bol-kka-yo?
Meaning: Shall we check if others are having the same issue? -
Expression: 뭐가 문제인지 아세요?
Pronunciation: mwo-ga mun-je-in-ji a-se-yo?
Meaning: Do you know what the problem is? -
Expression: IT팀에 문의해야 할까요?
Pronunciation: ai-ti-tim-e mun-ui-hae-ya hal-kka-yo?
Meaning: Should we contact the IT team? -
Expression: 잠깐 같이 확인해 주실 수 있어요?
Pronunciation: jam-kkan ga-chi hwa-gin-hae ju-sil su i-sseo-yo?
Meaning: Could you check this with me for a moment? -
Expression: 이 문제 어떻게 해결해야 할지 아시는 분 계세요?
Pronunciation: i mun-je eo-tteo-ke hae-gyeol-hae-ya hal-ji a-si-neun bun gye-se-yo?
Meaning: Does anyone know how to solve this problem? -
Expression: 공지사항에 올라온 내용이 있는지 확인해 볼게요.
Pronunciation: gong-ji-sa-hang-e ol-la-on nae-yong-i it-neun-ji hwa-gin-hae bol-ge-yo.
Meaning: I’ll check if there’s anything posted on the announcements. -
Expression: 혹시 해결 방법 아시면 알려주세요.
Pronunciation: hok-si hae-gyeol bang-beop a-si-myeon al-lyeo-ju-se-yo.
Meaning: If you happen to know a solution, please let me know. -
Expression: 이런 경우 보통 어떻게 처리하나요?
Pronunciation: i-reon gyeong-u bo-tong eo-tteo-ke cheo-ri-ha-na-yo?
Meaning: How is this usually handled in cases like this? -
Expression: 제가 IT팀에 연락해 볼까요?
Pronunciation: je-ga ai-ti-tim-e yeol-lak-hae bol-kka-yo?
Meaning: Shall I contact the IT team?
Suggesting Simple Solutions (Politely)
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Expression: 라우터를 재부팅해 보는 건 어떨까요?
Pronunciation: ra-u-teo-reul jae-bu-ting-hae bo-neun geon eo-tteol-kka-yo?
Meaning: How about trying to reboot the router? -
Expression: 케이블 연결 상태를 한번 확인해 보시겠어요?
Pronunciation: ke-i-beul yeon-gyeol sang-tae-reul han-beon hwa-gin-hae bo-si-ge-sseo-yo?
Meaning: Would you mind checking the cable connection status? -
Expression: 컴퓨터를 다시 시작해 볼까요?
Pronunciation: keom-pyu-teo-reul da-si si-jak-hae bol-kka-yo?
Meaning: Shall we try restarting the computer? -
Expression: 와이파이 비밀번호가 바뀌었을 수도 있어요.
Pronunciation: wa-i-pa-i bi-mil-beon-ho-ga ba-kkwi-eo-sseul su-do i-sseo-yo.
Meaning: The Wi-Fi password might have changed. -
Expression: 다른 네트워크로 접속해 볼까요?
Pronunciation: da-reun ne-teu-wo-keu-ro jeop-sok-hae bol-kka-yo?
Meaning: Shall we try connecting to a different network? -
Expression: 잠시 기다려보면 괜찮아질 수도 있어요.
Pronunciation: jam-si gi-da-ryeo-bo-myeon gwaen-cha-na-jil su-do i-sseo-yo.
Meaning: It might get better if we wait a little while. -
Expression: 네트워크 설정 초기화를 시도해 볼까요?
Pronunciation: ne-teu-wo-keu seol-jeong cho-gi-hwa-reul si-do-hae bol-kka-yo?
Meaning: Shall we try resetting the network settings? -
Expression: 방화벽 설정 때문에 막힌 건 아닐까요?
Pronunciation: bang-hwa-byeok seol-jeong ttae-mun-e ma-kin geon a-nil-kka-yo?
Meaning: Could it be blocked due to firewall settings? -
Expression: 일단 간단한 문제 해결 방법부터 시도해 봅시다.
Pronunciation: il-dan gan-dan-han mun-je hae-gyeol bang-beop-bu-teo si-do-hae bop-si-da.
Meaning: Let’s try the simple troubleshooting steps first. -
Expression: 모뎀 상태 표시등을 확인해 보는 게 좋겠어요.
Pronunciation: mo-dem sang-tae pyo-si-deung-eul hwa-gin-hae bo-neun ge jo-ke-sseo-yo.
Meaning: It would be good to check the modem status lights.
Korean Culture Notes
Quiet Office Etiquette: Korean offices often value a quiet working environment. When discussing issues like network problems, it’s customary to speak softly or move to a designated area if the conversation might disturb others. Avoid loud complaints or frustrated tones.
Indirect Communication: When reporting a problem or asking for help, Koreans often use softer, more indirect language. Phrases like “It seems like…” (…것 같아요 – geot ga-ta-yo) or “Could it be…?” (…아닐까요? – a-nil-kka-yo?) are common, rather than making direct accusations or demands.
Politeness Levels (Jondaetmal): Even with close teammates, using polite language (존댓말 – jon-daet-mal), typically ending sentences with -요 (-yo) or -습니다/ㅂ니다 (-seum-ni-da/-m-ni-da), is standard in most professional settings. This maintains respect and professionalism.
Team Harmony (Nunchi): Be mindful of the team’s situation (눈치 – nunchi). If everyone is busy or stressed, phrase your issue concisely and perhaps suggest checking with IT directly rather than taking up too much of a colleague’s time immediately.
Reporting Channels: While asking a teammate is common, be aware of the official procedure for reporting technical issues. Often, there’s a designated IT support channel or person to contact.
Real Conversation Example
Situation: Minjun and Sora are working quietly at their desks when Minjun notices the internet isn’t working.
Characters:
- A: Minjun (민준)
- B: Sora (소라)
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Expression: A: 저기, 소라 씨. 혹시 지금 인터넷 돼요?
Pronunciation: jeo-gi, so-ra ssi. hok-si ji-geum in-teo-net dwae-yo?
Meaning: Excuse me, Sora. Is the internet working for you right now? -
Expression: B: 어? 잠깐만요… 어, 저도 안 되네요. 갑자기 연결이 끊긴 것 같아요.
Pronunciation: eo? jam-kkan-man-yo… eo, jeo-do an doe-ne-yo. gap-ja-gi yeon-gyeol-i kkeun-kin geot ga-ta-yo.
Meaning: Oh? Just a moment… Oh, it’s not working for me either. It seems like the connection suddenly dropped. -
Expression: A: 네, 저도요. 서버 접속도 안 되고… 네트워크 문제인가 봐요.
Pronunciation: ne, jeo-do-yo. seo-beo jeop-sok-do an doe-go… ne-teu-wo-keu mun-je-in-ga bwa-yo.
Meaning: Yes, me too. I can’t connect to the server either… I guess it’s a network problem. -
Expression: B: 다른 분들도 그런지 한번 물어볼까요? 아니면 IT팀에 바로 연락하는 게 좋을까요?
Pronunciation: da-reun bun-deul-do geu-reon-ji han-beon mu-reo-bol-kka-yo? a-ni-myeon ai-ti-tim-e ba-ro yeol-lak-ha-neun ge jo-eul-kka-yo?
Meaning: Shall we ask if others are having the same issue? Or would it be better to contact the IT team directly? -
Expression: A: 일단 제가 IT팀에 문의 메일 보내볼게요. 다른 분들께는 제가 조용히 여쭤볼게요.
Pronunciation: il-dan je-ga ai-ti-tim-e mun-ui me-il bo-nae-bol-ge-yo. da-reun bun-deul-kke-neun je-ga jo-yong-hi yeo-jjwo-bol-ge-yo.
Meaning: For now, I’ll send an inquiry email to the IT team. I’ll quietly ask the others. -
Expression: B: 네, 그게 좋겠네요. 혹시 간단히 해결될 문제일 수도 있으니 라우터 위치 아시면 재부팅 시도해 보는 것도…
Pronunciation: ne, geu-ge jo-ken-ne-yo. hok-si gan-dan-hi hae-gyeol-doel mun-je-il su-do i-sseu-ni ra-u-teo wi-chi a-si-myeon jae-bu-ting si-do-hae bo-neun geot-do…
Meaning: Yes, that sounds good. Just in case it’s a simple issue, if you know where the router is, maybe try rebooting it… -
Expression: A: 아, 네. 그것도 한번 확인해 봐야겠네요. 고마워요, 소라 씨.
Pronunciation: a, ne. geu-geot-do han-beon hwa-gin-hae bwa-ya-gen-ne-yo. go-ma-wo-yo, so-ra ssi.
Meaning: Ah, yes. I should check that too. Thanks, Sora.
Practice Tips
Mastering these phrases requires practice! Try role-playing this scenario with a study partner, taking turns being the one experiencing the glitch and the teammate offering help~ Pay close attention to the pronunciation, especially the syllable breaks. Listening to Korean office vlogs or dramas might also help you catch the natural flow and intonation used in these situations. Remember to use polite language (존댓말 – jon-daet-mal) suitable for the workplace! Good luck! 화이팅!
