Understanding warranty details is crucial when purchasing electronics like an air fryer, especially in a foreign country. This guide provides essential Korean phrases for shoppers asking store clerks about warranty periods, coverage, and service procedures for their new appliances, focusing specifically on an air fryer scenario.
Table Of Content
Core Expression
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Expression: 보증 기간
Pronunciation: bo-jeung gi-gan
Meaning: Warranty period
Basic Inquiry Phrases
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Expression: 이 에어프라이어 보증 기간이 어떻게 되나요?
Pronunciation: i e-eo-peu-ra-i-eo bo-jeung gi-gan-i eo-tteo-ke doe-na-yo?
Meaning: What is the warranty period for this air fryer? -
Expression: 보증서가 포함되어 있나요?
Pronunciation: bo-jeung-seo-ga po-ham-doe-eo it-na-yo?
Meaning: Is a warranty card included? -
Expression: 무상 수리 기간은 얼마 동안인가요?
Pronunciation: mu-sang su-ri gi-gan-eun eol-ma dong-an-in-ga-yo?
Meaning: How long is the free repair period? -
Expression: 보증은 무엇을 포함하나요?
Pronunciation: bo-jeung-eun mu-eo-seul po-ham-ha-na-yo?
Meaning: What does the warranty cover? -
Expression: 고장 나면 어디로 연락해야 하나요?
Pronunciation: go-jang na-myeon eo-di-ro yeol-la-kae-ya ha-na-yo?
Meaning: Where should I contact if it breaks down? -
Expression: 보증 서비스를 받으려면 영수증이 필요한가요?
Pronunciation: bo-jeung seo-bi-seu-reul ba-deu-ryeo-myeon yeong-su-jeung-i pil-yo-han-ga-yo?
Meaning: Do I need the receipt to receive warranty service? -
Expression: 제품 등록을 해야 하나요?
Pronunciation: je-pum deung-ro-geul hae-ya ha-na-yo?
Meaning: Do I need to register the product? -
Expression: 제조사 보증인가요, 아니면 매장 보증인가요?
Pronunciation: je-jo-sa bo-jeung-in-ga-yo, a-ni-myeon mae-jang bo-jeung-in-ga-yo?
Meaning: Is it a manufacturer warranty or a store warranty? -
Expression: 보증 정책에 대해 설명해 주시겠어요?
Pronunciation: bo-jeung jeong-chae-ge dae-hae seol-myeong-hae ju-si-ge-sseo-yo?
Meaning: Could you explain the warranty policy? -
Expression: 보증 기간은 언제부터 시작되나요?
Pronunciation: bo-jeung gi-gan-eun eon-je-bu-teo si-jak-doe-na-yo?
Meaning: When does the warranty period start? -
Expression: 해외에서도 보증이 되나요?
Pronunciation: hae-oe-e-seo-do bo-jeung-i doe-na-yo?
Meaning: Is the warranty valid overseas? -
Expression: 가장 가까운 서비스 센터가 어디에 있나요?
Pronunciation: ga-jang ga-kka-un seo-bi-seu sen-teo-ga eo-di-e it-na-yo?
Meaning: Where is the nearest service center?
Specific Questions about Air Fryer Warranty
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Expression: 에어프라이어의 열선도 보증 대상인가요?
Pronunciation: e-eo-peu-ra-i-eo-ui yeol-seon-do bo-jeung dae-sang-in-ga-yo?
Meaning: Is the heating element of the air fryer covered by the warranty? -
Expression: 논스틱 코팅은 보증이 되나요?
Pronunciation: non-seu-tik ko-ting-eun bo-jeung-i doe-na-yo?
Meaning: Is the non-stick coating under warranty? -
Expression: 사용자 과실로 인한 고장도 보증되나요?
Pronunciation: sa-yong-ja gwa-sil-lo in-han go-jang-do bo-jeung-doe-na-yo?
Meaning: Is damage due to user error covered by the warranty? (Usually no, but good to ask) -
Expression: 이 에어프라이어 보증 신청은 어떻게 하나요?
Pronunciation: i e-eo-peu-ra-i-eo bo-jeung sin-cheong-eun eo-tteo-ke ha-na-yo?
Meaning: How do I claim the warranty for this air fryer? -
Expression: 보증 기간 연장이 가능한가요?
Pronunciation: bo-jeung gi-gan yeon-jang-i ga-neung-han-ga-yo?
Meaning: Is it possible to extend the warranty period? -
Expression: 부품과 수리 비용 모두 보증에 포함되나요?
Pronunciation: bu-pum-gwa su-ri bi-yong mo-du bo-jeung-e po-ham-doe-na-yo?
Meaning: Does the warranty cover both parts and labor costs? -
Expression: 보증 제외 항목은 무엇인가요?
Pronunciation: bo-jeung je-oe hang-mo-geun mu-eo-sin-ga-yo?
Meaning: What items are excluded from the warranty? -
Expression: 액세서리도 별도 보증이 있나요?
Pronunciation: aek-se-seo-ri-do byeol-do bo-jeung-i it-na-yo?
Meaning: Is there a separate warranty for the accessories? -
Expression: 수리하는 데 보통 얼마나 걸리나요?
Pronunciation: su-ri-ha-neun de bo-tong eol-ma-na geol-li-na-yo?
Meaning: How long does the repair usually take? -
Expression: 원래 포장 상자를 보관해야 하나요?
Pronunciation: won-lae po-jang sang-ja-reul bo-gwan-hae-ya ha-na-yo?
Meaning: Do I need to keep the original packaging box? -
Expression: 보증 기간 내에 교환도 가능한가요?
Pronunciation: bo-jeung gi-gan nae-e gyo-hwan-do ga-neung-han-ga-yo?
Meaning: Is an exchange possible within the warranty period? -
Expression: 보증서는 어디에 보관해야 하나요?
Pronunciation: bo-jeung-seo-neun eo-di-e bo-gwan-hae-ya ha-na-yo?
Meaning: Where should I keep the warranty card?
Understanding the Clerk’s Responses
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Expression: 보증 기간은 1년입니다.
Pronunciation: bo-jeung gi-gan-eun il-lyeon-im-ni-da.
Meaning: The warranty period is 1 year. -
Expression: 네, 보증서 포함되어 있습니다.
Pronunciation: ne, bo-jeung-seo po-ham-doe-eo it-seum-ni-da.
Meaning: Yes, the warranty card is included. -
Expression: 제조상의 결함에 대해 보증합니다.
Pronunciation: je-jo-sang-ui gyeol-ham-e dae-hae bo-jeung-ham-ni-da.
Meaning: It covers manufacturing defects. -
Expression: 보증 서비스를 받으시려면 영수증을 꼭 지참하셔야 합니다.
Pronunciation: bo-jeung seo-bi-seu-reul ba-deu-si-ryeo-myeon yeong-su-jeung-eul kkok ji-cham-ha-syeo-ya ham-ni-da.
Meaning: You must bring the receipt to receive warranty service. -
Expression: 온라인으로 제품 등록을 하셔야 합니다.
Pronunciation: on-la-in-eu-ro je-pum deung-ro-geul ha-syeo-ya ham-ni-da.
Meaning: You need to register the product online. -
Expression: 무상 수리는 구매일로부터 1년입니다.
Pronunciation: mu-sang su-ri-neun gu-mae-il-lo-bu-teo il-lyeon-im-ni-da.
Meaning: Free repair is for 1 year from the date of purchase. -
Expression: 이것은 제조사 보증입니다.
Pronunciation: i-geo-seun je-jo-sa bo-jeung-im-ni-da.
Meaning: This is the manufacturer’s warranty. -
Expression: 고객 과실은 보증 대상에서 제외됩니다.
Pronunciation: go-gaek gwa-sil-eun bo-jeung dae-sang-e-seo je-oe-doem-ni-da.
Meaning: Customer negligence is excluded from the warranty coverage. -
Expression: 가까운 서비스 센터로 가져가시면 됩니다.
Pronunciation: ga-kka-un seo-bi-seu sen-teo-ro ga-jyeo-ga-si-myeon doem-ni-da.
Meaning: You can take it to the nearest service center. -
Expression: 보증서에 자세한 내용이 나와 있습니다.
Pronunciation: bo-jeung-seo-e ja-se-han nae-yong-i na-wa it-seum-ni-da.
Meaning: The details are written in the warranty booklet. -
Expression: 보증 기간 연장은 불가능합니다.
Pronunciation: bo-jeung gi-gan yeon-jang-eun bul-ga-neung-ham-ni-da.
Meaning: Extending the warranty period is not possible. -
Expression: 수리 기간은 보통 1주에서 2주 정도 소요됩니다.
Pronunciation: su-ri gi-gan-eun bo-tong il-ju-e-seo i-ju jeong-do so-yo-doem-ni-da.
Meaning: The repair period usually takes about 1 to 2 weeks.
Korean Culture Notes
Receipt is King (영수증 – yeong-su-jeung): Always keep your receipt! In Korea, the receipt (영수증) is often essential proof of purchase for warranty claims and returns. Some stores might register your purchase electronically, but having the physical receipt is always safer.
Manufacturer vs. Store Warranty: Understand the difference. Most major electronics come with a manufacturer’s warranty (제조사 보증 – je-jo-sa bo-jeung). The store might offer additional coverage or handle initial claims, but repairs are typically managed through the manufacturer’s designated service centers (서비스 센터 – seo-bi-seu sen-teo).
Service Center Network (서비스 센터 – seo-bi-seu sen-teo): Major Korean brands (like Samsung, LG) have extensive service center networks throughout the country. You usually take the product directly to a service center for inspection and repair under warranty.
Online Registration: Many companies encourage or require online product registration (제품 등록 – je-pum deung-rok) to activate or track the warranty. Check the warranty card or manufacturer’s website for instructions.
Consumer Protection: Korea has strong consumer protection laws. If you feel a warranty claim is unfairly denied, you can seek assistance from consumer rights organizations, though understanding the specific terms of your warranty first is crucial.
Real Conversation Example
Situation: A shopper (A) is at an electronics store considering buying an air fryer and asks the clerk (B) about its warranty.
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Expression: A: 안녕하세요, 이 에어프라이어 구매를 생각 중인데요. 보증 기간이 어떻게 되나요?
Pronunciation: A: an-nyeong-ha-se-yo, i e-eo-peu-ra-i-eo gu-mae-reul saeng-gak jung-in-de-yo. bo-jeung gi-gan-i eo-tteo-ke doe-na-yo?
Meaning: A: Hello, I’m thinking about buying this air fryer. What is the warranty period? -
Expression: B: 네, 고객님. 이 제품은 무상 보증 기간이 1년입니다. 구매일로부터 적용됩니다.
Pronunciation: B: ne, go-gaeng-nim. i je-pum-eun mu-sang bo-jeung gi-gan-i il-lyeon-im-ni-da. gu-mae-il-lo-bu-teo jeo-gyong-doem-ni-da.
Meaning: B: Yes, customer. This product has a 1-year free warranty period. It applies from the date of purchase. -
Expression: A: 알겠습니다. 보증 서비스를 받으려면 영수증이 꼭 필요한가요?
Pronunciation: A: al-get-seum-ni-da. bo-jeung seo-bi-seu-reul ba-deu-ryeo-myeon yeong-su-jeung-i kkok pil-yo-han-ga-yo?
Meaning: A: I understand. Is the receipt absolutely necessary to receive warranty service? -
Expression: B: 네, 영수증이나 구매 기록이 필요합니다. 그리고 제품 등록을 온라인으로 하시면 더 편리하게 서비스를 받으실 수 있습니다.
Pronunciation: B: ne, yeong-su-jeung-i-na gu-mae gi-ro-gi pil-yo-ham-ni-da. geu-ri-go je-pum deung-ro-geul on-la-in-eu-ro ha-si-myeon deo pyeol-li-ha-ge seo-bi-seu-reul ba-deu-sil su it-seum-ni-da.
Meaning: B: Yes, the receipt or proof of purchase is required. Also, if you register the product online, you can receive service more conveniently. -
Expression: A: 만약 고장 나면 어디로 가져가야 하나요?
Pronunciation: A: man-yak go-jang na-myeon eo-di-ro ga-jyeo-ga-ya ha-na-yo?
Meaning: A: If it breaks down, where should I take it? -
Expression: B: 가까운 공식 서비스 센터로 가져가시면 됩니다. 보증서에 센터 목록과 연락처가 나와 있습니다.
Pronunciation: B: ga-kka-un gong-sik seo-bi-seu sen-teo-ro ga-jyeo-ga-si-myeon doem-ni-da. bo-jeung-seo-e sen-teo mong-nok-gwa yeol-lak-cheo-ga na-wa it-seum-ni-da.
Meaning: B: You can take it to the nearest official service center. The warranty card lists the centers and their contact information. -
Expression: A: 사용자 과실은 보증이 안 되겠죠?
Pronunciation: A: sa-yong-ja gwa-sil-eun bo-jeung-i an doe-get-jyo?
Meaning: A: User error wouldn’t be covered by the warranty, right? -
Expression: B: 네, 맞습니다. 고객 과실이나 소모품 교체 등은 보증 대상에서 제외됩니다. 자세한 내용은 보증서를 참고해 주세요.
Pronunciation: B: ne, mat-seum-ni-da. go-gaek gwa-sil-i-na so-mo-pum gyo-che deung-eun bo-jeung dae-sang-e-seo je-oe-doem-ni-da. ja-se-han nae-yong-eun bo-jeung-seo-reul cham-go-hae ju-se-yo.
Meaning: B: Yes, that’s correct. Customer negligence, replacement of consumables, etc., are excluded from the warranty. Please refer to the warranty card for details.
Practice Tips
Practice makes perfect~! Try role-playing the conversation above with a friend or study partner. Imagine you’re buying different appliances and ask about their specific warranties. Review the vocabulary for warranty (보증 – bo-jeung), repair (수리 – su-ri), receipt (영수증 – yeong-su-jeung), and service center (서비스 센터 – seo-bi-seu sen-teo). The more you practice, the more confident you’ll become when shopping in Korea! Good luck!
